Refund policy

At Sasa Sparkles, we offer return for defective or the wrong item, we do not offer exchanges.

Please email sasasparkles@gmail.com within 7 days of receiving your item(s) with your full name and order number, and state the reason for the return. Products returned by you because of a defect or dispatch error will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us. We will examine the returned Product and will notify you of your refund via e-mail within 14 days. We will refund the same way originally received from you when you to pay for your purchase.

 

Where you are returning items to us for refunds, you are responsible for the return of the goods. Packaging must be suitable to preserve the items and prevent damage. Where returned items fail to reach Sasa Sparkles, refunds will only be considered where there is a Proof of Posting issued by your post office.

 

Please return the order in brand new condition in its original packaging to the address provided within 7 days of your purchase. Include a note with name, order number, order date.  Please note all items being returned must be within the timeframe of the returns policy, unworn, labels attached and in the original packaging to be eligible for refund.

Sasa Sparkles by Little Art Co.
1F, No.313
Section 1, Dunhua S. Road
Daan District, Taipei,
Taiwan 106

 

If you need help with unique/special circumstances, please feel free to contact us and we will take care of you!

Thank you for shopping at Sasa Sparkles!